No images visible in the editor nor can I upload

IST Manager

• May 21, 2025 17:33

Up until yesterday everything was perfectly fine but now when I open any post in the editor no images load nor can I upload any to the page. However when I view an already active page in preview or through the link it shows the images perfectly fine

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  Ariel H.

  • May 22, 2025 08:55

  Hi,

  Thank you for reaching out. 

  To help us narrow down the issue, could you please confirm if the problem still occurs when all other plugins are disabled, except for Brizy and Brizy Pro?

  This will help us determine if there’s a conflict with another plugin. Let me know what you find, and we’ll continue from there.

  Best regards,
  Ariel H.

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  IST Manager

  • May 22, 2025 16:28

  It does not but when the plugins are activated 1 by one sometimes its triggered by different plugins. sometimes only some of the images show but I cant upload. There's very little consistency when trying to isolate and recreate the conditions.

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  Ariel H.

  • May 23, 2025 08:36

  Hi,

  Thank you for the update.

  To investigate further, we’d appreciate it if you could provide temporary access to your WordPress admin. You can add us as an Admin user from your Dashboard and send the following details to communitysupport@brizy.io:  

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/26870107676690
  WordPress Admin URL:
  Username:
  Password:

  Looking forward to your response.

  Best regards,
  Ariel H.

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