Randomly update breaks HEADER
Hi. I've installed BRIZY on about 30 sites.
Randomly, but too much often in this last months,
I get issues on header zone on some websites
when automatic updates run on sites:
I get a lot of strange written code in heade zone, check the attached image.
Updating Brizy fixes, but I often get websites silently corrupted.
I've seen that form time to time different users get similar issues when updates time comes, so please check carefully and find a stable fix for this kind of issue that leads to seroious problems with our clients.
Please don't keep on answering that this issue is related to conflicts with other plugins: simply is YOUR plugin that conflicts with others, as no any other editor leads to this kind of issues.
So please take this problem as a serious issue (it's a seroius one!) and please find a stable fix as it's not possible to spend a lot of time checking and checking again how site displays (as this is the main issue: layout is just sligthly corrupted, so regular automated checks fail detecting it !!!)

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Hi Enrico,
Thank you for your detailed feedback, we understand how important stability is, especially when managing multiple client sites.
Please know that asking to isolate the issue by disabling other plugins is a standard troubleshooting step. It helps us rule out potential conflicts and allows us to escalate the issue more efficiently if needed. This process ensures that our senior support team can focus directly on the core of the issue.
From my observation, the menu issue you’re experiencing may be related to a version mismatch between Brizy and Brizy Pro. Please make sure both plugins are updated to the latest versions, as this usually resolves the header display issue you described.
We truly value your feedback and are committed to improving Brizy’s reliability. If the issue continues after updating, feel free to share a site example so we can take a closer look.
Kind regards,
Ariel H.0
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