Lag
Hi there,
We're noticing a few odities on this site https://wa.freshhq.co.uk/ whilst editing in Brizy. We're using latest version of WP, Brizy & Brizy Pro.
Some examples are when typing in text, edting settings there is a lag from making the changes to them then happening / changing on the page.
In addition elements we've saved to the library keep coming and going. Right now there should be at least 6 saved items but it's only showing one. Which we've just saved.
Any thoughts?
Darren
-
Hi Darren,
Thank you for contacting us.
To help isolate the issue, could you please try the following steps:
1. Use incognito/private mode or try accessing the editor through a different browser to see if that makes any difference.
2. If the issue persists, please try disabling all other plugins except Brizy and Brizy Pro to check if there’s a conflict causing the lag.About the saved elements in your library, please also check them while in incognito mode or another browser. If they still don’t appear correctly, try hitting the Disconnect button and then resync your account. This can help refresh the connection to your saved items.
Please try this and let me know how it goes.
Best regards,
Ariel H.0
Please sign in to leave a comment.
Comments
1 comment