After HTML export, links to internal pages don't work - 404 Error

Admin Staff

• May 14, 2025 12:33

Hello all,

I'm a Brizy Cloud user (great website builder btw) and I'm having problems with links to internal pages after doing a HTML export. The menu links which link to internal pages or any button which I've linked to an internal page does not work and returns a "404 Not Found" error. It works fine when I do a preview of the website in Brizy Cloud. What I can conclude is that the links for these internal pages don't have .html (eg. it only shows /home, /about) at the end and it doesn't get picked up. The Home should be referencing /index.html and the About page should be referencing /about.html etc.. and I don't see a way to rename these links from the menu dialog box. I have been going into the code to alter the link to the exact URL address of the page but it's not convenient and sometimes still doesn't work. Is this a bug and can it be fixed? Thanks.

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  Ariel H.

  • May 14, 2025 12:42

  Hi,  

  Thank you for reaching out. 

  A fix for this issue is documented in the following link: https://support.brizy.io/hc/en-us/articles/360026945332-Export-HTML

  Please follow the steps outlined there and see if it resolves the problem.  

  If the issue persists, kindly provide access to FTP or SSH to your server so we can investigate further from our end.   

  Best regards,  
  Ariel H.

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  Admin Staff

  • May 15, 2025 04:31

  Thank you for your help Ariel! Adding the .htaccess file made all the internal page links work. 

  Thanks again for your prompt response! :D I really love using Brizy to create my website. One the best I've used and very user friendly! Great job! 

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