Not Loading After Update

Derek MacLeod

• May 13, 2025 13:19

Just updated to 2.6.12 pro and 2.6.18 for Brizy now I can not open the website editor, I have tried opening the builder the only 2 ways I know how to. 

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  Ariel H.

  • May 13, 2025 14:19

  Hi Derek,  

  Thank you for contacting us.

  Since the issue started after updating Brizy and Brizy Pro, could you try deactivating all other plugins except for Brizy and Brizy Pro to see if the problem persists? This will help determine if there’s a conflict with another plugin.  

  If the issue still occurs, please provide temporary access to your WP Admin so we can take a closer look at your site? Kindly add us as an Admin user in your WordPress Dashboard and send the details to communitysupport@brizy.io:  

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/26681356286098
  WordPress Admin URL:
  Username:
  Password:

  Best regards,
  Ariel H.

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