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Alignment issues when upgrading Brizy pro

Comments

11 comments

  • Ariel H.

    Hi Priit,  

    Thank you for contacting us.

    To fix the alignment issues, try making a small adjustment to the affected blocks: add 1px padding, save your changes, and preview the page. If that resolves the issue, you can revert the changes and save it again. This step forces the page to recompile, which should help fix any glitches on the page.

    Let me know if this works or if you need further assistance.

    Best regards,  
    Ariel H.  

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  • Mirek Glock

    I got the same issues since the last update. The center and right alignment doesn't work at all. All objects, that had any alignment settings before are left-aligned.

     

    Edit: I tried to edit the symbols alignment to right, but it still stayed on the left. First I thought it was some Caching problem, but even with a fresh browser (installed Chromium) the same problem is visible. Even on mobiles.

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  • Ariel H.

    Hi Mirek,

    We're sorry to hear you're having this issue with Brizy.

    Could you please provide temporary access to your WP Admin so we can take a closer look at your site? Kindly add us as an Admin user in your WordPress Dashboard and send the details to communitysupport@brizy.io:  

    Community Post link: https://support.brizy.io/hc/en-us/community/posts/26672837338642
    WordPress Admin URL:
    Username:
    Password:

    Best regards,
    Ariel H.

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  • Mirek Glock

    Hi Ariel,

     

    you got mail.

    I forgot to mention. The sites with the problems are Pinneberg and Wandsbek.

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  • Romain Lazzarini

    Hello, same problem here! I sent you an email.

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  • Ariel H.

    Hi Mirek,  

    Thank you for your cooperation.  

    The credentials you provided seem to be for a different website, which appears to be a staging site. However, we were able to replicate the issue and have applied a CSS fix.  

    This issue has already been escalated to our senior support team so they can fix it as soon as possible. In the meantime, please copy the CSS from the test3 page on the staging site and apply it to your live site using the same approach demonstrated in this screencast: https://youtu.be/Dhi0EzG370A

    My apologies for the inconvenience. 

    Best regards,  
    Ariel H

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  • Mirek Glock

    The workaround worked. Thank you very much.

    Sadly with this workaround the symbol size changed. But that is okay, since the problem will be fixed with the next update anyway.

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  • Ariel H.

    Hi Romain,  

    Thank you for providing your site credentials.  

    We have temporarily applied a CSS solution to address the issue while we work on a permanent fix.  

    I will update you on this support thread as soon as we have further information.  

    Kind regards,  
    Ariel H.  

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  • Ariel H.

    Hi everyone,  

    The icon alignment issue has been resolved in the latest Brizy Pro update. If you previously applied a CSS fix, you can now remove it and update to the latest version.  

    Please go ahead with the update and let us know if everything works as expected.   

    Best regards,  
    Ariel H.

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  • Priit Paat

    Hi!

    After Pro update Version 2.6.12 nothing changed. Alignmentis still messed up with the pro plugin on!?

    Was the promised fix made in this version?

    All Best,
    Priit

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  • Ariel H.

    Hi Priit,

    Thanks for contacting us.

    Could you try making a minor adjustment to the affected container by adding 1px padding on all sides and saving it? After that, preview the page to see if the issue is resolved. Additionally, try disabling all other plugins except Brizy and Brizy Pro to check if that helps.

    If the issue continues, please provide temporary access to your WP Admin so we can take a closer look at your site? Kindly add us as an Admin user in your WordPress Dashboard and send the details to communitysupport@brizy.io:  

    Community Post link: https://support.brizy.io/hc/en-us/community/posts/26672837338642
    WordPress Admin URL:
    Username:
    Password:

    Best regards,
    Ariel H.

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