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SSL Certificate Expired – www.tale-drop.com

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4 comments

  • Andrea Manfredini

    Just to clarify, even though I have a Pro subscription, my project "TaleDrop" is still marked as "FREE" in the Brizy dashboard (see attached screenshot):

    This might explain why the SSL certificate was not automatically renewed and the site is currently showing a "NET::ERR_CERT_DATE_INVALID" error.

    Can you please make sure the site is correctly linked to my Pro plan and help with the SSL renewal?

    Thanks again!

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  • KC George

    Hello Andrea,

    For your domainname to correctly resolve to your Brizy Cloud project, your root domain should point exclusively to the Brizy Cloud server with IP 34.237.47.210 and no other external servers. Your domain currently points two external servers with the IPs 15.197.148.33 and 3.33.130.190. 

    Kindly delete the A Records with the IPs 15.197.148.33 and 3.33.130.190 and get back to us. We will then install the SSL certificate.

    Your Personal Cloud plan gives you access to 1 PRO license and unlimited FREE licenses. I have activated PRO feature for the above website by selecting the "Activate PRO" option in your project thumbnail. Now it is a PRO project.

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  • Andrea Manfredini

    Now, the domain tale-drop.com only points to the IP 34.237.47.210, as required

    However, the SSL certificate has still not been installed, and the website is still showing the "NET::ERR_CERT_DATE_INVALID" error.

    Could you please check on your side and complete the SSL setup?

    Thank you for your support!

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  • KC George

    Hello Andrea,

    We have installed the SSL certificate for your domain. If you continue to see the SSL protocol error, kindly reload the page in your browser. 

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