Issue with brizy download

Kaust Digital Team

• May 06, 2025 07:42

Dear Brizy support team,

This is Bushair from KAUST. Brizy user name : gbc.digital@kaust.edu.sa

 I would like to bring to your attention that we have been unable to download projects from Brizy since this morning. The ZIP folder is not being generated when attempting to download a project from the folder.

Could you please look into this issue and assist us in resolving it urgently?

Thank you for your support.

Best regards,
Bushair

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  KC George

  • May 06, 2025 10:24

  Hello Bushair,

  We have had a bug with the Export HTML feature. We have fixed it. Kindly try exporting HTML again and let us know if you are able to generate the ZIP file.

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