HTML Export Problems

Jhoan Becerra

• May 03, 2025 23:03

When exporting the website in HTML, it doesn't recognize the fonts or the links to internal pages. I've downloaded other projects and haven't had any problems.

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  K C George

  • May 06, 2025 05:33

  Hello Jhoan,

  The Export HTML feature is not working well on your project. Possible reason is the Calendly embed code you are using on multiple pages of your website.

  We suggest this experiment to fix this issue. I have duplicated your project; the new project name is "ISSI clone - do not delete" and have replaced the Calendly embed code with the Brizy "Calendly" element on the homepage of the duplicated site. The duplicated project is accessible at https://mandrill79816f6c.brizy.site. 

  

  I have added your Calendly URL to the Calendly element

  

  Replace the Calendly embed code with the Brizy Calendly element  on all pages other than homepage and generate the Export HTML ZIP file once again and check if the export works well.    

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  Jhoan Becerra

  • May 09, 2025 18:57

  Thank you. The typography has already been fixed in the HTML, but the menu generates an error. If I go to another page, it gives an error.

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  K C George

  • May 12, 2025 06:19

  Hello Jhoan,

  Kindly share with us the URL of your website where we can see the menu error.

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  Jhoan Becerra

  • May 12, 2025 12:51

  https://grupoissi.com.ar

  
  I don't think it's from the server because if I open the .zip and try to look at it, the menu doesn't work.

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  K C George

  • May 12, 2025 14:01

  Hello Jhoan,

  Kindly download the file at https://jmp.sh/aKmDRGQK to your computer, upload it to the site root of https://grupoissi.com.ar and check if the site navigation works well.

  
  
  

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  Admin Staff

  • May 14, 2025 06:39

  Hello,

  I'm also having the same HTML export problems. The menu links which link to internal pages or any button which I've linked to an internal page does not work after export. When I previous in Brizy Cloud, it works fine but once it's exported, it doesn't work. I get a "404 Not Found" error. What I can conclude is that the links for these internal pages don't have .html (eg. /home, /about) at the end and it doesn't get picked up. The Home should be referencing index.html and the About page should be referencing about.html but I don't see a way to rename these links from the menu dialog box. I could go into the code to alter the link to the exact URL address of the page but it's not convenient. Just wondering if this is a bug and are you able to fix it? Thanks.

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  Ariel H.

  • May 14, 2025 09:02

  Hi,  

  Thank you for contacting us.

  It looks like the issue might be related to rewrite rules in the .htaccess file. Since internal links don’t automatically include .html, they may lead to 404 errors after export.  

  You can try adding this rule to your .htaccess file:  

  RewriteEngine On  
  RewriteCond %{REQUEST_FILENAME} !-f  
  RewriteRule ^([^/]+)/?$ $1.html [L]  

  This should ensure links like /home or /about correctly point to home.html or about.html. 

  Let us know if the problem persists, and we’ll be glad to investigate further.

  Kind regards,  
  Ariel H.

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