HTML Download Taking Long

Roberta Cuffin

• May 01, 2025 17:52

Good afternoon, Was trying to Export the HTML of my site and it has been showing the "We are preparing your. HTML export" for a hour or more. Please help with the export or let me know how to fix. 

0

• 

  KC George

  • May 05, 2025 04:09

  Hello Roberta,

  Projects that were developed before February 2021 use the legacy project format while projects that were added after February 2021 use the CMS project format. Your project was created before February 2021 and uses the legacy project format. Export HTML feature stopped working in legacy projects. 

  As legacy projects are no more supported, your only option is to recreate the project in the CMS project format. Kindly follow the procedure at https://support.brizy.io/hc/en-us/articles/25721772363666 We apologize for the inconvenience.

  0

Please sign in to leave a comment.