2 menu systems appear

Michael Takamoto

• May 01, 2025 15:41

Menu system is messed up. Can you help?

This is after I successfully upgraded a white label product.

 

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  Ariel H.

  • May 01, 2025 15:55

  Hi Michael,

  Thank you for contacting us.

  If you have caching plugins on this website, please try to purge the cache and see if that helps. If that didn't help, open any page, go to the global header and change the padding, try adding 1px padding in all sides and hit update. This should force the layout to update. Preview the front end and see if this resolves the issue.

  If the issue persist, could you please provide us with temporary access to your WP Admin page so we can inspect your site? Kindly add us as an Admin user to your WordPress Dashboard and send the following details to communitysupport@brizy.io:

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/26420038169106
  WordPress Admin URL:
  Username:
  Password:

  Please make a full backup of your site as a precaution.

  Best regards,
  Ariel H.

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