Skip to main content

Block elements saying "An error happened while trying to display this element"

Comments

3 comments

  • KC George

    Hello Jack,

    This error usually shows up in the Brizy editor when your Brizy and Brizy Pro versions are incompatible.  Kindly update Brizy and Brizy Pro to these versions and check if it fixes the error.

    0
  • Jack Herman

    Brizy Pro is that version but it isn't giving me an option to update brizy

    0
  • Ariel H.

    Hi Jack,

    Thank you for contacting us.

    Please try to uninstall and reinstall Brizy free version following these steps:

    1. Go to your WordPress dashboard.  
    2. Navigate to Plugins > Installed Plugins.  
    3. Deactivate Brizy.  
    4. Click Delete to remove it.  
    5. Go to Plugins > Add New.  
    6. Search for Brizy.  
    7. Click Install, then Activate.

    Deleting Brizy won’t affect your site, everything will work as expected once it’s reinstalled. After this, go back to your page, ensure that you reload it and see if you could still reproduce the issue.

    Please try this and let me know how it goes.

    Best regards,  
    Ariel H.

    0

Please sign in to leave a comment.