Student account locked

Taylor Morris

• April 25, 2025 20:24

Hello,

 

One of our student has a locked account. We are unsure what caused this, the student himself let us know about this issue. This is his email

olivier

glaudy@gmail.com

 

Let us know what happened, thank you!

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• 

  Ariel H.

  • April 28, 2025 08:44

  Hi Taylor,

  Thank you for contacting us.

  The block you're seeing is a false positive. It was likely triggered because the 10xbnb.com subdomain may have had reputation issues in the past, even though those have already been resolved. Some security systems take time to update their records. It’s also possible that specific content within a block on the website contributed to the flag. In any case, the account has now been unblocked.

  If you have any further questions, please let us know.

  Best regards,  
  Ariel H.

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