Routing and SSL issue for www.dreambignow.space

Alexander Galambos

• April 24, 2025 11:37

Dear Sir or Madame,

at my webhost I ve entered all the details (my www.serialnumberone.solutions works fine - you can check it)

Though, for www.dreambignow.space the routing does not work to your servers.
Please, support!

a) still I see you did not asign SSL still it shows http instead of https
b) as I said routing does not work

Thank you,
Alexander

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  Ariel H.

  • April 24, 2025 12:16

  Hi Alexander,

  Thank you for reaching out.

  Kindly remove the extra A DNS records shown in this screenshot.

  

  Once done, please let us know so we can verify it on our end.

  Best regards,  
  Ariel H.

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  Alexander Galambos

  • April 26, 2025 15:32

  Thank you Ariel,
  I did as advised - in the brizy dashboard I still see the http instead of https (so no SSL) assigned yet.
  Please, advise what are next steps so we get
  www.dreambignow.space up and running
  
  appreciate your support
  Alexander

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  K C George

  • April 28, 2025 13:24
  • Edited

  Hello Alexander,

  Your domain points to a server with the IP 2a01:aee0:0:19::11 apart from pointing to Brizy Cloud sever. Kindly delete the AAAA Record with the IP 2a01:aee0:0:19::11 as well and get back to us. We apologize for not including this instruction in our previous communication. 

  Once you delete the AAAA record, we will install an SSL certificate for your domain.

  
  
  

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  Alexander Galambos

  • April 28, 2025 12:43

  Thank you KC, I just deleted the AAAA server information as indicated!

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  K C George

  • April 28, 2025 14:22

  Hello Alexander,

  We have installed an SSL certificate for your domain. If you continue to see the SSL error, kindly reload the page in your browser.

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  Alexander Galambos

  • April 28, 2025 15:56

  thank you gentlemen - problem resolved!!!!

   

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