Brizy Contact Form and FAQ Toggle Not Working Since April

Michiel Lublink

• April 22, 2025 20:11

Dear Brizy Support Team, I built my website using Brizy, and everything has been working perfectly until recently. Since April 17, my contact form has suddenly stopped functioning, and the FAQ toggle no longer works either. This is quite urgent, as these elements are crucial for an upcoming event. I have ensured that everything is up to date and have already removed unnecessary plugins, but the issue persists. Could you please look into this as soon as possible? Thanks. Www.lusjekomtzo.nl

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  Michiel Lublink

  • April 22, 2025 20:15

  As a follow-up to my previous message: when attempting to submit the form, it redirects to a blank white page. This might help in identifying the issue.

  Thanks again for your assistance.

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  Ariel H.

  • April 23, 2025 10:46

  Hi Michiel,

  Thank you for contacting us.

  Please ensure that you have the following versions installed:

  

  If this made no difference, please try isolating the issue by disabling all plugins except Brizy and Brizy Pro to see if that resolves the issue. You can also temporarily switch to a different theme to check if the problem is theme-related. If you've added any custom code to your pages, try temporarily removing it as well.

  If disabling other plugins fixes the issue, re-enable them one by one while testing the page to identify the conflicting plugin. If switching themes resolves it, consider using a more compatible theme such as Blocksy or Astra.

  If the issue persists after this, feel free to let us know and we’ll be glad to assist further.

  Best regards,
  Ariel H.

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  Michiel Lublink

  • April 24, 2025 07:47

  Thank you! It works again!

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