SSL problem

hftskbbstjlheghbyujcskrn

• April 22, 2025 11:57

Hello,

 

I have just transferred my site and made all the necessary redirects on OVH, but I'm encountering the following SSL error :

Code d’erreur : SSL_ERROR_INTERNAL_ERROR_ALERT

Could you help me with this ?

 

If there is something to do on my side, can you please give me the more detailled step by step. I'm not used to this.

 

Thank you very much,

Thibault.

 

Notes :

- website : thibaultgouttier.com

- same mail send to support@brizy.io

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• 

  K C George

  • April 22, 2025 13:33
  • Edited

  Hello Thibault,

  In addition to pointing your domain to the Brizy Cloud server with the IP 34.237.47.210, your domain also points to another server with the IP 2001:41d0:301::23. Kindly delete the AAAA Record with the IP: 2001:41d0:301::23 and get back to us. We will then install an SSL certificate for your domain.
  
  

  

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  hftskbbstjlheghbyujcskrn

  • April 22, 2025 14:30
  • Edited

  Hello George,

  Thank you for your reply. It's done !

  I'm waiting for the SSL install.

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• 

  K C George

  • April 22, 2025 14:37

  Hello Thibault,

  We have installed the SSL certificate. If you continue to see the SSL error, kindly reload the page in your browser. 

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  hftskbbstjlheghbyujcskrn

  • April 22, 2025 14:53

  It's working !

  Thank you for your support George. Have a good day !

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