problem with links on the tabulatins module in brizy pro for wordpress

Bruno Frick

• April 21, 2025 15:10

Hello,
I'm using the Brizy Pro plugin for WordPress for my website https://www.golf-lepecq.fr/, and since the last plugin update, the tab module links on my homepage no longer work.
Can you help me?
Thanks in advance, Bruno

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  Bruno Frick

  • April 21, 2025 16:02

  In addition to my link problem on my homepage, I created a test page with the tab block and the accordion block. Neither worked. See https://www.golf-lepecq.fr/tests/
  Thanks in advance
  Bruno

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  Ariel H.

  • April 22, 2025 08:33

  Hi Bruno,

  Thanks for reaching out, and I’m sorry for the inconvenience.

  Please try adding 1px padding to the affected block, then save your changes and preview the live site. This simple tweak can sometimes help resolve similar issues.

  If this didn't help, also try disabling all plugins except Brizy and Brizy Pro to see if that resolves the issue. You can also temporarily switch to a different theme to check if the problem is theme-related. If you've added any custom code to your pages, try temporarily removing it as well.

  If disabling other plugins fixes the issue, re-enable them one by one while testing the page to identify the conflicting plugin. If switching themes resolves it, consider using a more compatible theme such as Blocksy or Astra.

  If the issue continues, please send temporary access to your WordPress Admin Dashboard to communitysupport@brizy.io with the subject line: 26176716719506. If you’ve changed your WordPress default admin login URL, please make sure to include the correct login link as well.

  Looking forward to your response.

  Best regards,  
  Ariel H.

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  Ariel H.

  • April 22, 2025 11:29

  Hi Bruno,

  Thank you for your cooperation. I've asked a colleague to look into this issue.

  Please keep the credentials for your live site active so we can escalate the matter to our senior support team. I’ll follow up as soon as I receive an update.

  Best regards,  
  Ariel H. 

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  Ariel H.

  • April 23, 2025 09:20

  Hi Bruno,

  Just a quick follow-up to let you know that the investigation is currently in progress.

  Our team is still looking into the issue, and we appreciate your continued patience. I’ll get back to you as soon as we have an update from our senior support team.

  Best regards,  
  Ariel H.

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  Bruno Frick

  • April 29, 2025 11:06

  Hi Ariel 

  Any News ?

  Thanks

   

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  Ariel H.

  • April 29, 2025 12:05

  Hi Bruno,  
    
  Our team is actively looking into the issue, and we really appreciate your patience. I’ll keep you posted with any updates as soon as we have them.  
    
  Best regards,  
  Ariel H.

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  Ariel H.

  • May 07, 2025 09:35

  Hi Bruno,

  Just a quick update on this issue, our team has implemented a fix, and it’s currently in the beta testing phase, it should be rolled out in an upcoming update soon.

  We really appreciate your patience while we work to get this resolved. Thanks again for bearing with us.

  Best regards,
  Ariel H.

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  Ariel H.

  • May 20, 2025 12:06

  Hi Bruno,  

  My apologies for the delay, could you please check it again. The issue was fixed with the latest version of Brizy Pro.

  Best regards,
  Ariel H.

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  Bruno Frick

  • May 20, 2025 16:56

  Hi Ariel 

  It seems to be ok with the lastest version : Version 2.6.12 of Brizy Pro

  Thank's 

  Best regards

  Bruno

   

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