Brizy Pro WordPress Switcher

Ahmed Nasr

• April 21, 2025 14:23

Hi, 

I have been building a pricing page on my WordPress website that contains a switcher for Monthly and Yearly pricing categories.

The problem is that while the switcher is working normally in the editor mode, it's not working anymore after logging out to normal browsing mode. I can't solve this issue, please help me as soon as possible. 

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  Ariel H.

  • April 21, 2025 15:33

  Hi Ahmed,

  Thank you for contacting us.

  This issue is likely caused by a conflict with another plugin or theme. Please try disabling all plugins except Brizy and Brizy Pro to see if that resolves the issue. You can also temporarily switch to a different theme to check if the problem is theme-related. If you've added any custom code to your pages, try temporarily removing it as well.

  If disabling other plugins fixes the issue, re-enable them one by one while testing the page to identify the conflicting plugin. If switching themes resolves it, consider using a more compatible theme such as Blocksy or Astra.

  If the issue continues, please send temporary access to your WordPress Admin Dashboard to communitysupport@brizy.io with the subject line: 26175588464274. If you’ve changed your WordPress default admin login URL, please make sure to include the correct login link as well.

  Looking forward to your response.

  Best regards,  
  Ariel H.

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  Ariel H.

  • April 22, 2025 08:38

  Hi Ahmed,

  Thank you for your cooperation. I've asked a colleague to look into this issue.

  Please keep the credentials for your live site active so we can escalate the matter to our senior support team. I’ll follow up as soon as I receive an update.

  Best regards,  
  Ariel H.

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