Shopify Brizy "500 Internal Server Error"

Jose Luquin

• April 19, 2025 01:01

Hi KC George, 

I am using Brizy Builder for a Clients Shopify Store but when I try to edit the pages designed using BRIZY now I am getting an error.

The store has been completed and I just wanted to modify some information on the contact page but I am unable to access briny to continue with that edit before transferring to the client. 

Store us under www.threadworksred.com
Password: jkh08


Can you please assist in providing any possible support needed to resolve?

Thanks
JLQ

Oops! An Error Occurred

The server returned a "500 Internal Server Error".

Something is broken. Please let us know what you were doing when this error occurred. We will fix it as soon as possible. Sorry for any inconvenience caused.

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  KC George

  • April 21, 2025 11:24

  Hello Jose,

  We are looking into this error and hope to fix it soon. As soon as we have an update, we will let you know.

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  KC George

  • April 23, 2025 11:27

  Hello Jose,

  We apologize for the delay in fixing this error. Please check again if the Brizy Shopify is accessible from your Shopify account.

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