Skip to main content

Trying to install Pro version on Wordpress

Comments

1 comment

  • Ariel H.

    Hi Ejiva,

    Thank you for contacting us.

    This is a common issue with the Safari browser — it automatically unzips downloaded files, which is why you're seeing the plugin contents instead of a ZIP file.

    To prevent this from happening, please follow the steps in this guide:  
    https://docs.themeisle.com/article/86-how-to-fix-safari-automatically-unzip-files

    Once you have the ZIP file, you can upload it directly to WordPress.

    Let us know how it goes so we can assist further if needed.  
      
    Best regards,  
    Ariel H.

    0

Please sign in to leave a comment.