Popup No Working

Mark Drake

• April 06, 2025 12:43

I've create a popup that looks fine from the editors view but once published it shows up as a blank page when live.

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  Ariel H.

  • April 07, 2025 13:28

  Hi Mark,

  Thank you for contacting us.

  This issue is likely caused by a conflict with another plugin or theme. Please try disabling all plugins except Brizy and Brizy Pro to see if that resolves the issue. You can also temporarily switch to a different theme to check if the problem is theme-related.

  If disabling other plugins fixes the issue, re-enable them one by one while testing the page  to identify the conflicting plugin. If switching themes resolves it, consider using a more compatible theme such as Blocksy or Astra.

  Kindly share the URL of the page where you are experiencing this issue. We will also take a look 

  Best regards,
  Ariel H.

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