Cannot Access Pro Features After Subscription – Free Trial Active

대군 김

• March 28, 2025 08:13

Hi Brizy Team,

I recently subscribed to Brizy Pro with a monthly payment plan. However, my account is still showing the 14-day free trial as active, and I haven't received my Pro license key yet.

Because of this, I am unable to use the Pro features even though I’ve already paid for the subscription.
Could you please assist me in either ending the free trial immediately or activating my Pro license so I can access all the features?

Thank you for your help!

Best regards,
Daekoon Kim

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• 

  Ariel H.

  • March 28, 2025 10:35

  Hi Daekoon,

  Thank you for contacting us.

  We have now removed Brizy Cloud Trial subscription. If you have any further questions, please let us know.

  Best regards,
  Ariel H.

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