Issue with Editing Premium Templates – Elements Not Visible in Editor

Aditya Roy

• March 24, 2025 06:25

Dear Support Team 

I’m facing an issue while editing premium templates on my WordPress site. Many elements are not visible or accessible in the editor, making it difficult to make changes. However, when I update the page and view the preview or live version, all elements appear correctly.

This issue is specifically affecting the editing experience — elements exist on the frontend but are missing or invisible in the backend editor.

Please advise on how to resolve this. I can also provide my WordPress login details if required for further inspection.

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  Ariel H.

  • March 24, 2025 09:48

  Hi Stanley, 

  Thank you for contacting us. 

  This issue is likely caused by a plugin or theme conflict. To troubleshoot, try disabling all plugins except Brizy and Brizy Pro and see if that resolves the issue. Additionally, switch to a different theme temporarily to check if the problem persists. If you have any custom code embedded in your pages, remove it temporarily and see if that helps.  

  If disabling third-party plugins resolves the issue, re-enable them one by one while testing the editor to identify the conflicting plugin. If switching themes fixes the issue, consider using a more compatible theme like Blocksy or Astra.  

  Please try this and let me know how it goes. 

  Best regards,  
  Ariel H.

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