Skip to main content

Shopify App - Products Module - Price not showing on front end

Comments

4 comments

  • David Hurley

    Additionally:

    When clicking Add to cart anywhere, nothing happens. I've taken a look at the button on the product page and I've got this: https://nimb.ws/i4KvC9t. How is the product actually added to the cart? What am I doing wrong?

    0
  • KC George

    Hello David,

    Thanks for reporting the bug with the Products elements in the Brizy Shopify app. I have escalated the bug and we are working on fixing it. It may take from few days to a few weeks to fix this bug. 

    When a user clicks on the "Add To Cart" button, even though the product gets added to the cart, the cart is not updated until the user refreshes the page. Currently this is a limitation with the Brizy Landing Page builder app.

    0
  • David Hurley

    So you are telling me when someone clicks add to cart, they will never have any way of knowing it was added to the cart? Why can't you have the button automatically redirect to the cart when pushed? From here, they could simply select to Keep Shopping or something like that. This basically renders the Brizy builder useless for Shopify if the visitor thinks the store isn't working. There is no indication of a product being added to cart, being directed to the cart, nothing. And.... we don't even have the option to proceed to cart when the button is pushed automatically? Seems like a haphazard launch if you ask me.

    What is the workaround?

    0
  • KC George

    Hello David,

    The header and footer of your page come from your Shopify theme and the design in between comes from Brizy Landing Page Builder. Products are added to the cart in the sections of the page managed by Brizy and the cart need to be updated in the header which is managed by your theme. Different vendors managing different parts of your page introduces some challenges, which we need to address. I agree that this issue renders Brizy ineffective as a Shopify builder. I will report this issue and we will see what we can do to address this issue.

    Kindly add this code to your "Add To Cart" button containers following the procedure at https://jmp.sh/xw1rupQW until we can fix this bug. You will need to add this code to your product template, collection template and pages with product listings. When adding the code in the product and collection templates, kindly add the code to the "Add To Cart" button and not to its container. 

    onclick="setTimeout(function(){ window.location.href = window.location.href; }, 1000)" 

     

    0

Please sign in to leave a comment.