Skip to main content

Brizy charges endlessly

Valerio Scoponi

Good morning, I've been trying to edit a web page with Brizy for several hours, the plug-in doesn't load, it doesn't give any errors, what's happening?

0

Comments

3 comments

Date Votes
  • KC George

    Hello Valerio,

    This usually happens when another software in the WordPress environment blocks Brizy editing.

    1. ModSecurity: The maximum size of HTTP requests for your website is set by the "SecRequestBodyLimit" configuration directive in ModSecurity. If the request size for your Brizy page exceeds this upper limit, ModSecurity can block Brizy editing and you will not be able to save you work. Revising the "SecRequestBodyLimit" to 4MB can help resolve the issue. Kindly follow the procedure at https://support.brizy.io/hc/en-us/articles/22590197512210

    2. Wordfence: Brizy editing can also get blocked by the Wordfence Security plugin. When a plugin exhibits a behavior that resembles known attack patterns, Wordfence Firewall may block it mistaking it as malicious. Enabling the "Leaning Mode" for the Wordfence Firewall helps resolve this issue. Kindly follow the instructions under the heading "WordFence Security" at https://support.brizy.io/hc/en-us/articles/22590197512210 for the procedure

    3. Post Max Size: Brizy pages exceeding the the maximum size for your Pages/Posts set in your PHP configurations file can also cause the above issue. Kindly increase the limit to 512MB or 1024 MB following the procedure at https://jmp.sh/2JOiMBXk        
    0
  • Valerio Scoponi

    Unfortunately it doesn't work, I have a client's site blocked and I don't know how to update it! I'm in a panic!

    0
  • Ariel H.

    Hi Valerio, 

    We're sorry to hear you're having this issue with Brizy.

    Please provide us with temporary access to your WP Admin page so we can take a look. Please add us as an Admin user to your WordPress Dashboard and send the following details to communitysupport@brizy.io.

    Community Post link: https://support.brizy.io/hc/en-us/community/posts/25284972045458
    WordPress Admin URL:
    Username:
    Password:

    Additionally, we will also need temporary access to FTP/cPanel:
    FTP / cPanel host address:
    Username:
    Password:

    Best regards,
    Ariel H.

    0

Please sign in to leave a comment.

Didn't find what you were looking for?

Ask a Question