Unable to connect domain in Godady

Bjs Pavan Kumar

• March 11, 2025 14:28

Hi
Domain is purchased at godady, been trying to connect the domain by DNS but couldn't succeed.

Please help me in connecting the doamin.

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  KC George

  • March 11, 2025 14:47

  Hello Pavan Kumar,

  A whois lookup of your domain at https://www.whois.com/whois/deziresalon.in shows the status code "clientUpdateProhibited" for your domain name. This status indicates that it is not possible to update the domain. Kindly contact GoDaddy and request them to allow updates to your domain. 

  Once they remove the restriction, kindly do a "DNS Lookup" of you domain at https://dnschecker.org/all-dns-records-of-domain.php?query=www.deziresalon.in and confirm that the A Record and CNAME Record are visible.

  

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  Bjs Pavan Kumar

  • March 19, 2025 14:00

  Hi ,

  Further to above conversation.
  Please read the attached screenshot of chat happened with godady.
  They are saying problem is with Hosting side.

  Requesting you to do the needful.
  

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  KC George

  • March 19, 2025 14:57

  Hello Pavan Kumar,

  As the GoDaddy support said, your A Record is correctly pointing to the Brizy Cloud server. Kindly also add the CNAME record with the value millipede5d524768.brizy.site and get back to us. We will then install the SSL certificate.

  

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  Ran Cory

  • June 12, 2025 11:17

  I attempted to publish the landing page I created on Brizy Cloud, but it does not allow me. It states: "Your price plan does not allow third-party domains." I have AppSumo LTD and have published other Brizy websites. Please advise.

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  KC George

  • June 12, 2025 14:13

  Hello Ran,

  My colleague Ariel has replied to you at https://support.brizy.io/hc/en-us/community/posts/27356631046162. Let's continue this discussion there.

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