Unable to Add Member
When adding a new team member, I enter the email address. I selected "Editor" as the permissions and clicked Send. Then nothing happened. However, when I try to re-add the member, I get an error saying "Team Member Already Exists".
How can I fix?
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Hello John,
Kindly let us know the Workspace where you are experiencing the above issue. We will take a look
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The workspace is J Fab Consulting.
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Hello John,
I added our email communitysupport@brizy.io as a Team Member to the above workspace and it worked.
Kindly also let us know the email address of the Team Member you were trying to add so that we can reproduce the issue at our end.
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Hello John,
I have invited JoAnn Fabrizio to your workspace. Kindly request her to check the Inbox for the invitation email.
In case she did not receive the invitation, delete this invitation and resend it.
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She was able to get in. However, if set to the "editor" instead of "Designer" role, she can't see any of the content on the page.
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Hello John,
We apologize for the inconvenience. The "Editor" role has a bug at the moment; we are working on fixing it. Kindly change her role to "Designer".
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Okay, please let me know when it is fixed.
Thank you.
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Hello John,
We have fixed the issue with Editor role for Brizy Cloud. Your client should be able to edit text and images with this role now.
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Excellent! Thank you.
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