ISSUE: An error happened while trying to display this element

Luis Castillo

• March 10, 2025 05:41

I've been having this issue with some elements on Brizy such as image and gallery, please help! I'm running the latest version of Brizy 

https://now.divalente.com/restaurant/

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  Luis Castillo

  • March 10, 2025 05:45

  Also, any updates on background parallax for tablet and mobile?? Would be a game changer to get that sorted out asap

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  KC George

  • March 10, 2025 06:27

  Hello Luis,

  The error "An error happened while trying to display this element" issue usually occurs due to incompatible Brizy and Brizy Pro versions. Do you have these Brizy and Brizy Pro versions? If not, kindly update to these versions and check if the issue resolves.

  

  Unfortunately, the Brizy parallax effect does not work on mobiles and tablets.

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  Luis Castillo

  • March 10, 2025 06:55

  Awesome, issue resolved!!
  
  Is parallax for mobile and tablets coming any time??

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  KC George

  • March 10, 2025 10:45

  Hello Luis,

  We don't know when this issue can be fixed. I have created a reminder to prioritize it.  

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  Luis Castillo

  • March 10, 2025 18:02

  thank you George, looking forward to it

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  Tristan Haentjens

  • March 11, 2025 10:13

  If I can help to prioritize this feature (fixed parallax on mobile/tablet), I am also waiting for this feature (as probably many other silent users).

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  Ariel H.

  • March 11, 2025 10:40

  
  Hi Tristan,

  Thank you for reaching out.

  As my colleague mentioned, we’ve already sent out a reminder about this issue. We appreciate your patience and feedback.

  Best regards,
  Ariel H.

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