website unusable after upgrade

after updating PRO version to the latest the site is not working well.

It is a multilingual site with 4 languages (polylang free in use) , Inspiro theme in use.

WP and all plugin updated to the latest version available.

ISSUE :

1. menu only visible with Italian and english language, france and german missing

2. 2nd and 3rd voice of italian menu go into wrong formatting page (unusable) ,ok with english ,I can't see them in french and german since menu missing.

If i see the page from the brizy editor all seems to be perfect.

I tried to save again the 2 pages corrupted in the brizy editor

I tried to deactivate all plugin except polylang

I tried to cancel all the cache , also in the different browser (edge,firefox, chrome).

Please could you make a check to see if could be an easy solution or have you something to suggest to solve it myself ?
thanks in advance

Ariel H.

March 10, 2025 08:48

Hi Gianmarco,

Thank you for reaching out.

Please try making a small adjustment to the block containing the menu element, such as adding 1px padding on all sides. Then, save the page and preview it to see if the issue is resolved. This forces Brizy to recompile the page. If the issue is resolved, you can revert the change and save the page again.

Please give it a try and let me know how it goes.

Best regards,
Ariel H.

Gianmarco Bertella

March 11, 2025 08:52

Hi Ariel, thanks for your support , your suggestion solved all the issue reported.

I waited 24h to see for sure if all the modification were applied since I guess the internet provider has a cache that I can't clear since also if I stop all my cache plugin and delete the cache browser I don't see always immediately the modification I apply to the site. Do you think that's could be the reason ?

Anyway thanks a lot for your fast support.

Best regards

Gianmarco

website unusable after upgrade

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