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Website update - desktop size and responsiveness

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5 comments

  • KC George

    Hello Alex,

    To display the video in full width on all three devices, kindly try these settings.

    • Desktop: In the desktop, set the block to "Full Height"

    • Tablet: In the tablet design, set the block to "Custom Height" and set its height to approximately 500 pixels. Explore higher and lower pixel heights for optimal viewing of the video.
    • Mobile: Set the block to "Custom Height" and set the height of the block to approximately to 300 pixels. Explore higher and lower heights before finalizing an optimal one.

     

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  • Alexandre Breal

    Hello George,

    Thanks for your reply, nevertheless nothing has changed... As explained, I have issues with the site to be displayed on all size on desktops and making it sure it is homogenious on major browsers (Chrome, Safari, Firefox).

    Now with ipad (I have an ipad pro), what happens when horizontal ? It is no Tablet but Desktop. And when we turn it verticaly, it is still the horizontal desktop version displayed  vertically.  So when do the "Tablette" or "Desktop" works ? Whatever I do nothing changes and I still do not have the same results horizontaly with Chrome and Safary. 

    Since I could achieve a good result with the video (still cropped on the left side, please check here : yumeego.fr/splash), I decided to have the video on a popup....still same issue. The page is for desktop, ultra long...I am lost.

    Is there a way for me to have my simple website working with the help of someone? I can share my access code and have it fix. You can charge me for that since I spent already too much time on it. I thought it was easy with Brizy but since it's not my main competency, I need help. Can you help me please?

     

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  • KC George

    Hello Alexandre,

    Kindly test the page https://petgo.brizy.online/video-background/ on a mobile, tablet and laptop/desktop and check if the entire width of the video is visible. If everything looks good, I will share the settings for the mobile, tablet and desktop designs. 

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  • Alexandre Breal

    Hello George,

     

    Thanks for your test URL. As you can see it is badly displayed on ipad. Both on Chrome or Safary...

    The video is HD : 1920x1080

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  • KC George

    Hello Alexandre,

    You are right, certain tablets with higher screen widths will display the desktop design. I am afraid we can't fix this issue. Let's say there are 100 variations of tablet screen sizes. Your video is likely to play well on 95 tablet screen sizes while parts of the video will go out of the view port in 5 tablet screen sizes. 

    For instance, this is how the page displays on iPad Air

     

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