brizy moible menu drop down not working

Edgar Herrera

• March 03, 2025 11:55

mobiel menu on site drop down dont work any ideas?

 

https://stoneatlantacountertops.com/

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  Ariel H.

  • March 03, 2025 14:29

  Hi Edgar,  

  Thank you for reaching out.  

  Please try making a small adjustment to the block containing the menu element, such as adding 1px padding on all sides. Then, save the page and preview it to see if the issue is resolved. This forces Brizy to recompile the page.  

  If the issue is resolved, you can revert the change and save the page again.  

  If not, please try disabling all other plugins except Brizy and Brizy Pro to check for any conflicts with third-party plugins.  

  Please give it a try and let me know how it goes.  

  Best regards,  
  Ariel H.

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  Edgar Herrera

  • March 04, 2025 12:06

  hello, thank you for the info. I made the adjustments on dekstop it works but on iPhone mobile the drop downs dont want to work. 

  i thought maybe it was clashing with slider revolution. but even with plugins deactivated it still doesnt want to work. any other ideas

   

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  Ariel H.

  • March 04, 2025 14:43

  Hi Edgar, 

  We're sorry to hear you're having this issue with Brizy.

  Please provide us with temporary access to your WP Admin page so we can take a look. Please add us as an Admin user to your WordPress Dashboard and send the following details to communitysupport@brizy.io.

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/25036167774354
  WordPress Admin URL:
  Username:
  Password:

  Best regards,
  Ariel H.

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  Edgar Herrera

  • March 04, 2025 19:05

  I updated brizy and its working now mybad. 

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