Urgent: Issue with Brizy Version 2.6.8 Update
Dear Brizy Support Team,
I hope you're doing well. We recently updated Brizy to Version 2.6.8, and it seems to have caused issues on multiple sites, including American Maid. Specifically, we are experiencing problems where the video popup is no longer working after the update for https://b-expectations.com/.
Could you please look into this and advise on a solution? Additionally, do you have any insights on why these updates are affecting site functionality? We would appreciate any guidance to prevent similar issues in the future.
If Ariel Habawel is still part of your team, we would love to reconnect with him for further assistance.
Looking forward to your response. Thank you in advance for your help!
Best regards,
Marketpros team
-
Hi Don,
Thank you for contacting us.
We checked the video popup on https://b-expectations.com/, and it seems to be working now. Could you confirm if you reverted Brizy to a previous version to fix it?
If the issue persists, please provide temporary admin credentials so we can check further. Please add us as an Admin user to your WordPress Dashboard and send the following details to communitysupport@brizy.io.
Community Post link: https://support.brizy.io/hc/en-us/community/posts/25018053793682
WordPress Admin URL:
Username:
Password:Best regards,
Ariel H.0
Please sign in to leave a comment.
Comments
1 comment