Video background not working on brizy builder wordpress website

Kawai Cheah

• February 27, 2025 16:02

Hello, i have a video background that isn´t working in the mobile version. I am using brizy builder on my wordpress website. Desktop is fine. How do I make mobile site appear with the same video? 

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• 

  KC George

  • February 28, 2025 07:20

  Hello Kawai,

  Video background can work on mobiles. Have a look at https://brizy.online/video-background-2/ on a mobile device and check if the video background plays well. 

  If you want us to take a look at your WordPress Dashboard to check why it is not working on your project, kindly give us access to your project. Please add a new user to your WordPress Dashboard and send the following details to our email: communitysupport@brizy.io 

  • Support Forum link: https://support.brizy.io/hc/en-us/community/posts/24975978750354
  • WordPress Admin URL: 
  • Username
  • Password

  Please let us know  in this forum when you send us the email.

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  Ariel H.

  • March 03, 2025 12:11

  Hi Kawai,  

  Thank you for your cooperation.  

  It looks like you're using older versions of Brizy and Brizy Pro, which don’t include this feature. Please update to the latest versions to resolve the issue.  

  

  Best regards,  
  Ariel H.

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