Wordpress Plugin - License just got deactivated?

Shelomo Dobkin

• February 23, 2025 08:48

Hi Wonderful Brizy team

Any idea why our licenses were just deactivated on the sites?

One day to the net all our sites just got "deactiavted" and we had to manually re-enter the license key back in.

Any idea why this happened? and how to prevent this from happening again in the future?

Thanks

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  Ariel H.

  • February 24, 2025 10:01

  Hi Shelomo,  

  Thank you for contacting us.

  Brizy Pro lifetime licenses are designed for single site use and may not work as expected on a WordPress multisite network. Unfortunately, we don’t currently support lifetime licenses for multisite setups, which could lead to limitations or issues.  

  We recommend activating Brizy Pro on the specific site within your network where you need it.  

  If you have any questions, please let us know.

  Best regards, 
  Ariel H.

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  Shelomo Dobkin

  • February 24, 2025 10:05

  Thank you Ariel

  Is this a new feature/Limitations?

  would've been nice to know about it...

  thanks

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  Ariel H.

  • February 24, 2025 10:49

  Hi Shelomo, 

  I apologize for any inconvenience regarding the updates. Brizy Pro lifetime licenses have been designed for single-site use for a couple of years now. 

  I understand that clearer communication about this would have been helpful, and I appreciate your feedback. If you have any questions or need further clarification, feel free to ask.

  Best regards,  
  Ariel H.

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