I have problems connecting my Domain with Brizy Cloud pro

Fernando Hermida

• February 20, 2025 19:00

 

 

 

0

• 

  Ariel H.

  • February 21, 2025 10:16

  Hi Andrea,  

  Thank you for reaching out.  

  Please remove the two existing A records and add a new A record pointing to 34.237.47.210.  

  

  Kindly let me know once this is done, so we can check it again.  

  Best regards,  
  Ariel H.

  0
• 

  Fernando Hermida

  • February 24, 2025 18:21

  Helo, Ariel

   

  Thanks for your support. 

  I followed your instructions. 

  Please see the attached below, but now I have a new TXT record. Is there any problem with that?

  

  And, This is how the Dashboard looks.

  

  I already refreshed the site, but I'm still having problems with the CName. 

  Could you please point out any additional mistakes?

   

   

  Best Regards,

   Andrea 

  0
• 

  Fernando Hermida

  • February 24, 2025 22:33

  Hello, Ariel 

  My domain provider answer this regarding de SSL certificated. 

  Thank you for reaching out to the ClickPanda Support Team. I understand that you need help with your certificate, and I would be happy to assist you.

  You should validate in Brizy as that is where your page is currently located according to the settings you provided, so that’s where you need to activate the SSL.

  Could you please activate the SSL as my provider request?

  0
• 

  KC George

  • February 25, 2025 08:00

  Hello Andrea,

  We have fixed the SSL certificate issue on your project. If you continue to see the SSL error, kindly reload the page in your browser. 

  0

Please sign in to leave a comment.