Issue with PRO Agency Version – Incorrect Upgrade Prompt

한국건강기술 주식회사

• February 20, 2025 07:03

Dear [Support Team],

I am currently using the PRO Agency version, but I keep receiving a message stating that I need to upgrade to the PRO plan in order to access certain menus. Since I am already on the Agency version, this message seems to be incorrect.

Could you please check what might be causing this issue and restore my access to the correct settings? I would appreciate your prompt assistance in resolving this matter.

Looking forward to your response.

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• 

  KC George

  • February 20, 2025 08:18

  Hello 한국건강기술,

  We have upgraded your Brizy Cloud dashboard to version 2. This dashboard helps you manage PRO licenses for every project. Your Agency Cloud subscription gives you access to a total of 100 PRO licenses. You can identify FREE and PRO projects based on the labels you see on the project thumbnails.
  
   

   Kindly select the "Activate PRO" option in your project thumbnail to activate PRO features on a project 

     
  You can deactivate PRO features on a project by selecting the "Deactivate PRO" option in your project thumbnail

   

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