Pages Timing Out - Cannot Publish Updates with Brizy Pro

Carl Sollenberger

• February 18, 2025 21:12
• Edited

Hi all,

Months ago I posted related issues and I am unfortunately still having them months later. Older versions of Brizy from mid 2024 do not have the issues by the way. When pages hit a certain size, they crash when trying to update or won't even open at all. I am attaching two errors (screenshots). One screenshot points to the host's firewall being the issue, but another screenshot points to the theme. I am getting the theme issue with both Blocksey Pro and WordPress 2025, so two different themes. I would like the Brizy Team's input. Is it a themes issue or a firewall issue? Standing by and thank you very much.

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• 

  Ariel H.

  • February 19, 2025 09:16

  Hi Carl,

  Thank you for contacting us.

  Try disabling some options under "Advanced Security Options" in GoDaddy to see if it helps resolve the issue:
  https://www.godaddy.com/en-ph/help/turn-on-advanced-security-options-27415

  Additionally, adjust the following settings in your php.ini file or contact your hosting provider for assistance:

  max_execution_time: 60
  max_input_vars: 6000 (or higher)
  memory_limit: 512M (or higher)
  post_max_size: 64M
  upload_max_filesize: 64M

  Adjusting the max_input_vars helps when working with large pages that contain many elements, such as complex designs, long forms, or big menus, ensuring all data is processed when saving a page. 

  Increasing the memory_limit provides more resources for the backend, preventing crashes when working on pages. 

  Additionally, adjusting post_max_size and upload_max_filesize improves file handling, allowing for larger uploads.

  If you have access to cPanel, you can make these changes by going to the "Select PHP Version" section, clicking on the "Options" tab, and updating the necessary values. Here is a short screencast for your reference - https://youtu.be/NcyeCGe3m9Q

  Please try this and let me know how it goes.

  Best regards,
  Ariel H.

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