New site now can't edit with Brizy

Darren Nicholls

• February 12, 2025 12:23

Hi there,

We've put a site live https://www.procterbuilding.co.uk/ by using Installatron.

Good news all site photos, logos, icons etc were visible from the off.

Issue we're having is we can't edit any of the pages in Brizy.

Thanks,
Darren

0

• 

  Ariel H.

  • February 12, 2025 13:01

  Hi Darren,  

  Kindly send your site credentials to communitysupport@brizy.io with the reference number 24596194833938 in the subject line, so we can take a look at your site.  

  Best regards,  
  Ariel H.

  0
• 

  Darren Nicholls

  • February 12, 2025 13:20

  Done

  0
• 

  Ariel H.

  • February 12, 2025 13:52

  Hi Darren,  

  Thank you for your cooperation. It looks like everything is working now.  

  

  Could you please check on your end as well to confirm?  

  Best regards,  
  Ariel H.

  0
• 

  Darren Nicholls

  • February 12, 2025 14:03

  Working for me now.

  Did you di anything? I left a page running for over 5 minutes before and nothing!

  0
• 

  Ariel H.

  • February 12, 2025 14:17

  Hi Darren,  

  Thanks for the update. I noticed the editor started working when Brizy Pro was disabled, so I went ahead and uninstalled and reinstalled it.  

  Best regards,  
  Ariel H.

  0
• 

  Darren Nicholls

  • February 12, 2025 14:22

  Got you. Thanks Ariel.

  0

Please sign in to leave a comment.