Infinite save

Timur Taveev

• February 11, 2025 05:51

Hello

One of my sites has a problem with saving a page in the page builder. Sometimes the page saves normally and sometimes it saves indefinitely. PHP limits are normal. I thought it was related to the cache plugin, I deactivated the cache plugin, cleared the browser cache, tried to enter the builder through incognito, but the problem still occurs. Sometimes I try to save the page from another computer and browser and the problem disappears, and then the problem with saving may reappear.

Can you help me find the source of the problem? Thank you.

 

My site (Go to the http link):

 

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  Ariel H.

  • February 11, 2025 11:17

  Hi Timur,

  Thank you for sharing your site credentials. We’ve inspected your site but couldn’t replicate the issue.  

  Have you tried clearing your browser cache or using a different browser when the issue occurred?  

  Best regards, 
  Ariel H.

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  Timur Taveev

  • February 14, 2025 08:49

  Hello

  We tried in different browsers and in incognito mode. Something strange is happening with the site. Now we have disabled all plugins except brizy. We installed the Astra theme. Sometimes the page is saved indefinitely, sometimes the constructor does not load, sometimes the page comes out the page needs to be updated.

  Please help fix the problem.

  

   

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  Ariel H.

  • February 14, 2025 10:49

  Hi Timur,

  Thank you for sharing your site credentials. I checked your site but couldn’t replicate the issue. You can see this in the screencast: https://youtu.be/ppYqVhe0B9g.

  Could you try editing your pages from another computer? A security software running in the background might be causing the issue.

  Best regards,
  Ariel H.

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