Assistance Needed with Domain Connection
Hello,
I tried connecting my domain from GoDaddy and followed the instructions by filling in the required fields. However, it didn’t work, and I may have missed something.
My email is hosted with Hostinger, and when I connected the domain to Brizy Cloud, my emails stopped working. To restore my emails, I reverted the domain back to my previous host, and now they are working again.
Could you please advise what went wrong and how I can properly connect my domain without affecting my emails?
Thank you.
Allison Saunders
email: info@purplemediagroup.com.au
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Hello Allison,
While your domain name is registered with GoDaddy, you are hosting your DNS records on these two Name Servers
- ns4.l4dns.com
- ns3.l4dns.com
These two Name Servers host all your DNS records including A Record, CNAME record and MX Record. Currently you are hosting these records on your Name Servers
These name servers possibly belong to your hosting company. Kindly sign into your hosting account and edit the above A Record and CNAME record to the "Required Data" in the screenshot below.
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