Brizy Cloud Idea - Leads as system page

Tom G

• February 05, 2025 19:25

Problem - delivery problem with notifications email sent by brizy

Solution: under Project settings > System Pages add LEADS (password protected page)

when enabled site owner could visit ex domain.com/leads enter pwd and all leads / form submission would show (they can browse/delete). No problem with going to spam , not being delivered etc.

You have something like that already where you can list leads per projects (so most work is done) - the problem is that there is no easy way for users to access it. We have to create workspace per user then he must be set as manager (lower roles don't allow to show leads) - so another problem because he can create  and move projects with that role...simple solution wold be to have pwd protected page with leads

0

• 

  Ariel H.

  • February 06, 2025 11:35

  Hi Tom,

  Thank you for contacting us.

  Thank you for outlining the issue you're facing. I understand how crucial it is for form submissions to be properly delivered without ending up in spam or being undelivered.

  To improve email deliverability, we recommend setting up SPF, DKIM, and DMARC records for your domain. These authentication methods can increase the chances of your emails landing in inboxes rather than spam folders. You'll need to update your DNS records to implement this, and you can find a detailed guide on how to do so in this article: https://blog.emailoctopus.com/improve-your-email-deliverability-with-dmarc-spf-and-dkim/

  Regarding your other concerns about the leads page and user roles, unfortunately, we currently don't have a simple solution to make the leads accessible without adjusting roles or permissions. We encourage you to submit your suggestion as a feature request at https://www.brizy.io/ideas-and-roadmap. This platform helps us better track suggestions and prioritize feature requests based on user needs and community feedback.

  We apologize for the inconvenience.

  Best regards,
  Ariel H.

  0
• 

  Tom G

  • February 06, 2025 14:43

  "To improve email deliverability, we recommend setting up SPF, DKIM, and DMARC records for your domain"

  setting spf , dkim & dmarc will NOT help with emails sent by brizy. I dont have problem with emails customers sent from their own domain. I'm talking about emails send by brizy when form is submitted.

  Based on yesterday's stream looks like you working on some new roles, so maybe this will be solved soon

  0
• 

  Ariel H.

  • February 06, 2025 15:50

  Hi Tom,  

  Thank you for your clarification. 

  Even though your website is hosted on Brizy Cloud with a custom domain, it's still important to set up SPF, DKIM, and DMARC records for your domain. These records help ensure that emails sent through Brizy’s infrastructure (such as form submissions) are properly authenticated by email providers like Gmail, Office 365, and others, preventing them from being marked as spam or rejected.

  Here is a short screencast to demonstrate it: https://youtu.be/OtzJJjpE_es?vq=hd1080

  Best regards,  
  Ariel H.

  0
• 

  Tom G

  • February 10, 2025 16:31
  • Edited

  Emails are sent from notifications@brizy.cloud to gmail acc (this is not email with custom domain) - so records should be set on your end. 

  

  0

Please sign in to leave a comment.