New Brizy causes cirtical error on my website. I need to revert to older version

Nick Smith

• February 04, 2025 04:35

New Brizy causes cirtical error on my website. I need to revert to older version

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  Ariel H.

  • February 04, 2025 14:05

  Hi Nick,

  Apologies for the delay.

  Please revert to the following versions:

  Brizy 2.6.4        : https://jmp.sh/hTF2g1V8
  Brizy Pro 2.6.3  : https://jmp.sh/3FPsswmy

  You may also provide temporary access to your WP Admin so we can take a closer look and check the cause of the critical error. Kindly add us as an Admin user in your WordPress Dashboard and send the details to communitysupport@brizy.io:  

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/24400943767442
  WordPress Admin URL:
  Username:
  Password:

  Best regards,
  Ariel H.

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  Nick Smith

  • February 04, 2025 20:04

  Thank you for this. Are there any known issues with the new Brizy? What would you guys do with access?

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  Ariel H.

  • February 05, 2025 10:41

  Hi Nick,  

  Thank you for the update. 

  The critical error you're encountering can be influenced by various factors, such as plugin conflicts, theme compatibility, or server settings. Since these issues can differ from site to site, we would need temporary access to your website to investigate the cause and possibly offer a solution.  

  Best regards,
  Ariel H.

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