Global Header cannot be deleted

Steffen Pietratus

• January 30, 2025 10:17

Hello dear Brizy Team,
I'm having problems with a header that, with the best will in the world, cannot be deleted from my website. I have already tried: 
- Changed display conditions  saved. 
- Deleted from global blocks. It returns!
- Set header to not global, saved, deleted and saved again. 
- Cleared browser cache and then tried the above actions
- Deactivated WP Rocket and then tried the above actions
- Clear WP cache and reload and the above actions as well.
No matter what I do, the header is there again the next time I call it the page up. The header is like an undead that keeps coming back. Please save me from the undead!
 
It should also be noted that my website is bilingual. So I have two headers and two footers and therefore work extensively with display conditions for headers and footers. I have the problem with the header on my English pages only.  

All the best,
Steffen

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  Ariel H.

  • January 30, 2025 12:14

  Hi Steffen,

  Could you please provide temporary access to your WP Admin so we can take a closer look at your site? Kindly add us as an Admin user in your WordPress Dashboard and send the details to communitysupport@brizy.io:  

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/24306338805906
  WordPress Admin URL:
  Username:
  Password:

  Best regards,
  Ariel H.

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  Steffen Pietratus

  • January 30, 2025 12:30

  Hi Ariel, the message should arrive in a second. Thank you, Steffen

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  Ariel H.

  • January 30, 2025 12:46

  Hi Steffen,  

  Thank you for your cooperation. Could you kindly provide the pages where you've encountered this issue?

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  Steffen Pietratus

  • January 30, 2025 13:01

  Hi Ariel, you can try any of the english pages, like https://coherent.consulting/wp-admin/post.php?action=in-front-editor&post=1310.
  
  HOME or Imprint
  
  All the best, Steffen

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  Ariel H.

  • January 30, 2025 13:29

  Hi Steffen,  

  Thank you! The global headers have been removed. Please check and let me know if everything looks good.

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  Steffen Pietratus

  • January 30, 2025 13:33

  Hi Ariel, everything looks great. Thank you. What did you do and is there any way I could have done this myself?
  
  All the best, Steffen

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  Ariel H.

  • January 30, 2025 13:48

  Hi Steffen,  

  This was resolved by installing earlier versions of Brizy and Brizy Pro. After that, you can edit the page and remove the display conditions. Once done, simply update both Brizy and Brizy Pro to the latest versions.  I assume that this is a glitch for global headers created before the Brizy Compiler was introduced.

  Best regards,  
  Ariel H.

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  Steffen Pietratus

  • January 30, 2025 14:16

  Thank you for the detailed explanation! All the best, Steffen

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