want using own svg icons in Brizy menu

Hendrik Wenschuch

• January 29, 2025 11:02

Hello,

we want use our own icons (svg) also for the menu buttons. We selct the individual icon and publishing but we did not can see it, why not?

(standard icon Brizy)

(select own icon)

(not view on Menu)

If we use the same icon for Icon box etc. it will show fine.

kind regards
Hendrik

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• 

  Ariel H.

  • January 29, 2025 14:07

  Hi Hendrik,  

  Thank you for reaching out to us.  

  I wasn’t able to replicate the issue on my end—perhaps I’m following a different approach. Could you kindly provide a short screencast demonstrating the issue? Additionally, please share a copy of the SVG files so we can test them on our side.  

  In the meantime, please make sure that SVG Uploads are enabled, as shown in this screenshot.  

  

  Looking forward to your response.  

  Best regards,  
  Ariel H.

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• 

  Hendrik Wenschuch

  • January 31, 2025 14:55

  Hello Ariel,
  I have send you a access on our Wordpress with Admin rights for check the problem by Brizy.
  Unfortunately I haven’t heard anything again from you :-(
  
  The situation is the follow by using Brizy > own Icon (svg) , are can view in the content block or as singe icon fine. Also by the Brizy-menu but on this point only in the Main menu.
  You can not use the own icon in a submenu. Can it be possible that this is a bug in Brizy?
  
  kind regards
  Hendrik
  
  
  
  

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• 

  Ariel H.

  • January 31, 2025 15:04

  Hi Hendrik,

  Thank you for the update. It looks like we haven’t received your site credentials yet.

  Since we receive high volume of requests, we kindly ask that you follow the format below when sending your credentials so we can easily identify your support request. Please add us as an Admin user in your WordPress Dashboard and send the details to communitysupport@brizy.io: 

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/24279826307346
  WordPress Admin URL:
  Username:
  Password:

  Best regards,
  Ariel H.

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• 

  Hendrik Wenschuch

  • February 02, 2025 18:40

  Hello Ariel,
  
  we have send you all Wordpress Account data via communitysupport@brizy.io and we will still waiting of a answer about the problem. We would like to continue our web project as soon as possible, if possible, and of course in the long term with Brizy. However, we would then need to know whether it is now possible to use our own svg icons in the Brizy menu (submenu) Yes or No. At the moment, unfortunately, this is not possible.
  
  kind regards
  Hendrik

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• 

  Ariel H.

  • February 03, 2025 10:05
  • Edited

  Hi Hendrik,

  Apologies for the delay; support is unavailable over the weekend.

  I’ve also been able to replicate the issue on my end and have escalated it to our senior support team for resolution.

  In the meantime, please revert to the following versions to resolve the issue:

  Brizy 2.6.4        : https://jmp.sh/hTF2g1V8
  Brizy Pro 2.6.3  : https://jmp.sh/3FPsswmy

  Apologies for the trouble.

  Best regards,
  Ariel H.

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