Pricing?

Marcos Figueroa

• January 29, 2025 00:20

I just realized that I'm about to be charged again for a subscription that hasn't been used in years...

I almost kept it, but when I opened up the website I had created... it's riddled with upgrade to "Pro" to use or delete...

When I click on it, I'm taken to the Agency or Enterprise costs....  which is definitely not what I need.

Has your pricing changed?  What is the "pro" that I would have needed to upgrade to?

I"ve cancelled my subscription until I know what's going on.  It was supposed to renew tomorrow...  let me know

Thanks,

Marcos

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  KC George

  • January 29, 2025 09:38

  Hello Marcos,

  You subscribed to the Personal Cloud plan on January 29, 2023. Have a look at the attached image for the features included in your plan. Your subscription got renewed today. Brizy Support handles subscription cancellations. Your dashboard does not have an option to cancel the plan (except a form which makes a cancellation request).

  The total price including taxes in your country has been around $84-85. The product renews at the same price you purchased.

  

  I checked your project in the Brizy Cloud editor. I do not see the error "Upgrade to Pro to use the element or delete" error. If you continue to see the error, kindly get back to us with a screenshot.

  Have a look at https://support.brizy.io/hc/en-us/articles/13578563168785 for how cancelling of a Pro plan affects your website access. If you wish to cancel the plan, kindly confirm your decision. 

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