DNS apparently good...but not working

Chad May

• January 28, 2025 20:59

Can you help me spot the error ? Thanks !

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  KC George

  • January 29, 2025 07:07

  Hello Chay,

  A whois lookup of your domain at https://www.whois.com/whois/branddefense.biz shows that your domain is on hold/ inactive. Kindly check with your domain registrar how to remove the hold/ make it active

  

  Your DNS entries look correct. Once your domain is released from the hold, the DNS records should work fine.  

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  Chad May

  • January 31, 2025 18:42

  Hi George, 

  Can you please change my account email from chad@reputationdefensenetwork.com to 

  DevTeam919@gmail.com? 

  Yes, I already tried your settings function after logging in, but it does NOT work. Please check your settings section codes. The change email settings are not working. 

  Please let me know. 

  C

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  KC George

  • February 03, 2025 03:16

  Hello Chay,

  We have changed your account email to devteam919@gmail.com. You should have received a welcome email from "Dimi from Brizy" in your Inbox. Click on the "reset your password" link in the email to set a password. 

  We will take a look at the "Settings" option under the Brizy account dashboard.

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  Chad May

  • February 03, 2025 23:50

  Awesome! It finally worked. 

  Thank you so much! 

  C

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