auto scroll in slides stops working

Leonel Ibarra

• January 27, 2025 19:17

Hi,

I have carrousels in the header of most of my sites. My users have been reporting that the carousels are frozen, I check them and notice that only the first slide is showing and the scroll buttons don't display either. I open the brizy editor and notice that everything is well setup, so I disable and enable the auto play option in the slide menu and that fixes the issue. This started happening about 2 weeks ago.

We have Brizy pro Version 2.6.4
and Brizy Version 2.6.8 

https://hr.imperialcounty.org/presentation/

Regards,

 

Leonel

  

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  Ariel H.

  • January 28, 2025 08:30

  Hi Leonel,  

  Thank you for contacting us.

  To resolve the issue, go to the affected block and make a small adjustment, such as adding 1px padding to the block containing your slides. After that, update to save the changes and preview your site in incognito mode to see if this resolves the issue. Once confirmed, you can revert the changes if needed.  

  Please try this and let me know how it goes.

  Best regards,
  Ariel H.

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