My license is not working anymore, asks me to pay for I used to have already...

Noé Ortiz

• January 25, 2025 16:46

Hi! I need help, my site has some not working modules, and now it says I have to pay, I have an actual subscription.

See details here: https://app.screencast.com/kQ0LNoQF09hz2

I´m also losing leads for my client cause the form is not working (I did have a webhook connection in place which is not working anymore), and it is not even saving the leads on the dashboard.

Thanks for your assistance!

BTW: I moved the project to another client´s account while this is fixed...

Noé Ortiz

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  KC George

  • January 27, 2025 16:09

  Hello Noé

  The Brizy PRO Personal plan you bought on July 12, 2021 promises only 3 PRO websites in Brizy Cloud. However I can identify at least 4-5 projects with PRO features in your account. For example

  • Vidanta | V3
  • Promos | Toyota Puerto Vallarta
  • Project #9
  • Car Buy | Toyota Puerto Vallarta
  • Life Cinematography

  Looks like you are enjoying more PRO projects than what was promised. 

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