Staging site not working

Steve Shepard

• January 25, 2025 14:07

Hi. I have Brizy Pro Wordpress plugin. I had a staging site running just fine at 'mydomain.com/ps', 'ps' being the subdomain. However, the Complianz plugin requires a staging site to be named 'staging, stg, test,' etc, in order to not be charged an additional license. So, I made another staging site named 'staging'. Now, while I am able to access this staging site by clicking 'Page', 'edit with Brizy', all of the images in blocks don't show up. I can see the image when editing the block, and then I try to delete image and add again, I get the response "failed to upload file". Is this because I still have the staging site 'ps' somewhere in Brizy side? What do I need to do to delete 'ps' staging site from my Brizy account and add 'staging' - if that is the problem? Thank you!

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  Ariel H.

  • January 27, 2025 09:12

  Hi Steve,

  Thank you for contacting us.

  It looks like there are some ongoing issues with the recent update. A fix for this is currently in the Beta testing phase and should be released soon.

  In the meantime, please revert to the following versions to resolve the issue:

  Brizy 2.6.4        : https://jmp.sh/hTF2g1V8
  Brizy Pro 2.6.3  : https://jmp.sh/3FPsswmy

  Follow the below procedure to roll back.

  1. Deactivate and delete Brizy Pro
  2. Deactivate and delete Brizy
  3. In your WordPress Dashboard under Plugins - Add New - Upload Plugin, upload Brizy 2.6.4
  4. In your WordPress Dashboard under Plugins - Add New - Upload Plugin, upload Brizy Pro 2.6.3

  We apologize for the inconvenience. If you encounter any issues during this process, feel free to reach out for further assistance.

  Best regards,
  Ariel H.

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  Steve Shepard

  • January 27, 2025 11:15

  Ok I see. No prob. Thanks for the reply.

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