Whitelabel Cloud not working

Michael Dantzie

• January 21, 2025 18:51

Hi, I've recorded my screen to demonstrate what is staking place. The white label cloud version of Brizy is not working. Here is the screen recording >> 

WL Brizy not working
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  KC George

  • January 22, 2025 10:22
  • Edited

  Hello Michael,

  My colleague Valeria (valeria@brizy.io) had sent you an email on December 18, 2024 with instructions on updating your preview domain. The CNAME record for your preview domain however was not updated. This resulted in the issue you have demonstrated above. My colleague Denis (denis@brizy.io) has forwarded the email to you today. Kindly check your Inbox and update the CNAME record and and let us know when it's done. We will then fix the above issue.

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